Privacy Policy

1. Introduction

Welcome to the Student Alliance LLP eCommerce website, located at https://studentalliance.in/ (the "Website"). Student Alliance LLP, referred to as "we," "us," or "our," is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you access or use our Website.

2. Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: This includes your name, address, email address, and phone number.
  • Account Information: If you create an account on our Website, we collect your username and password.
  • Payment Information: When you make a purchase, we may collect your payment card information. However, we do not store this information. It is securely processed by our payment service provider.
  • Order History: We maintain a record of your past orders and purchases.
  • Communication Data: We may collect data from your communications with us, including emails and messages.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders and requests.
  • To provide customer support and respond to inquiries.
  • To send you order updates, shipping notifications, and promotional emails.
  • To improve our Website and services.
  • To protect against fraud and unauthorized transactions.
  • To comply with legal and regulatory requirements.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security protocols to encrypt sensitive data transmitted on our Website.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our Website. You can manage your cookie preferences through your browser settings.

6. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.

7. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us, and we will promptly remove it.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through our Website or other means.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Address: Office No. 1A & 2, Lower Ground Floor, Building No. 3, White House, New Buddha Colony, Kurla (west)
  • Email: sales@studentalliance.in
  • Mobile: +91 9022 477 293

10. Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us using the provided contact information.