Return Policy

1. Return Policy Overview

Thank you for shopping with Student Alliance LLP. We are committed to providing you with high-quality products and a positive shopping experience. If, for any reason, you are not satisfied with your purchase, we offer a flexible return policy to address your needs.

2. Eligibility for Returns

To be eligible for a return, your product must meet the following criteria:

  • The product must be in its original packaging.
  • The product must be unused and in the same condition as when you received it.
  • You must initiate the return process within [X days] from the date of delivery.

Please note that some products may have additional eligibility requirements, such as specific return windows, warranty periods, or non-returnable items. Any such requirements will be clearly specified on the product page.

3. How to Initiate a Return

To initiate a return, please follow these steps:

  • Contact our customer support team at [email address] or call us at [mobile number] to request a return authorization.
  • Provide your order number and the reason for the return.
  • Our team will guide you through the return process, including providing you with a return shipping label, if applicable.

4. Return Shipping

Return shipping costs may be covered by Student Alliance LLP, or they may be the responsibility of the customer, depending on the reason for the return and our return policy for the specific product. Our customer support team will provide you with detailed return shipping instructions, including information on who covers the return shipping costs.

5. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If your return is approved:

  • For eligible returns, a refund will be processed to the original payment method used during the purchase.
  • Refunds may take [X business days] to be reflected in your account, depending on your payment provider.

6. Non-Returnable Items

Some items are not eligible for returns, including but not limited to:

  • Downloadable software or digital products.
  • Perishable goods.
  • Personalized or customized items.
  • Items damaged or used after receipt.

7. Warranty and Defective Products

If you receive a defective or damaged product, please contact us immediately. We will work with you to resolve the issue, which may include providing a replacement, repair, or refund, subject to our warranty and defective product policies.

8. Contact Us

If you have any questions or concerns about our Return Policy or need assistance with a return, please contact us at:

  • Address: Office No. 1A & 2, Lower Ground Floor, Building No. 3, White House, New Buddha Colony, Kurla (west)
  • Email: sales@studentalliance.in
  • Mobile: +91 9022 477 293

9. Updates to this Policy

We may update this Return Policy from time to time to reflect changes in our return practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

By placing an order through our Website, you agree to the terms and conditions outlined in this Return Policy.